Apply now
Customer Service Representative | Near Grosse Ile
Location
Grosse Ile, Michigan
Type
Full Time
Salary
$40000 - 50000 USD
Job Description
Posted on: May 05, 2024

As a Customer Service Representative, you will be at the forefront of our commitment to delivering exceptional customer experiences. Your role is essential in ensuring customer satisfaction and building strong relationships between our company and our valued clients. You will serve as a knowledgeable point of contact, assisting customers with their inquiries, resolving issues, and providing guidance on our products or services. Your dedication to delivering top-notch customer service will be instrumental in maintaining our reputation for excellence and driving customer loyalty.

Duties:

  • Entering data
  • Splitting and labeling loan packages
  • Ordering verifications of income
  • Verifying Social Security Numbers
  • Indexing of loan conditions
  • Ordering and uploading documents.
  • Loan verification.
  • Submitting summary report reviews
  • Reviewing state and federal compliance
  • Handling inbound and outbound calls

Qualifications:

  • Associates or Bachelor’s Degree or equivalent
  • Comfortable with technology (experience using dual monitors)
  • Process oriented.
  • Comfortable talking with clients over the phone.
  • Ability to multitask and adapt to change.
  • Positive attitude and willingness to learn.
  • Strong attention to detail
  • Experience in a professional or office setting.

We offer competitive compensation and benefits packages, including medical/dental/vision insurance, paid time off, and opportunities for career growth. If you are a motivated individual with a passion for client services, we encourage you to apply.

Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are essential for success in this role.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Vision insurance

Physical setting:

  • Office

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights

Work Location: In person

Read more about Grosse Ile...

Are you a Grosse Ile, MI resident looking for a rewarding career opportunity in your own backyard? Look no further! We are currently hiring for a Customer Service role in Grosse Ile, MI, and here's why you should consider this opportunity. First and foremost, working in your local community has its advantages. By joining our team, you'll have the chance to connect with fellow Grosse Ile residents on a daily basis. You'll be serving your neighbors, friends, and local businesses, which fosters a strong sense of community and belonging. Building these personal relationships can make your work more enjoyable and fulfilling. Additionally, as a Grosse Ile resident, you already have a deep understanding of the unique needs and preferences of the community. This knowledge gives you a distinct advantage in providing exceptional customer service tailored specifically to your neighbors. You'll be able to anticipate their needs, offer relevant product recommendations, and provide a personalized experience that will set you apart from candidates outside of Grosse Ile. Moreover, working in Grosse Ile means you won't have to deal with lengthy commutes or face the stress of navigating unfamiliar areas. You'll have the convenience of working close to home, allowing you to maintain a healthy work-life balance. This proximity also means you'll have more time to engage in community activities, attend local events, and spend quality time with family and friends. Finally, being a Grosse Ile resident, you have a vested interest in seeing your community thrive. By working locally, you'll contribute directly to the growth and prosperity of Grosse Ile, supporting local businesses and helping to create a vibrant economy. In conclusion, this Customer Service opportunity in Grosse Ile, MI is an ideal fit for residents who value community, convenience, and the chance to make a positive impact in their own backyard. Join our team and become an integral part of the Grosse Ile community today!

Apply now
Apply now
Apply directly through CampusReel.
Apply now
Apply now
Apply directly through CampusReel.
Apply now