As a Customer Service Representative, you will be at the forefront of our commitment to delivering exceptional customer experiences. Your role is essential in ensuring customer satisfaction and building strong relationships between our company and our valued clients. You will serve as a knowledgeable point of contact, assisting customers with their inquiries, resolving issues, and providing guidance on our products or services. Your dedication to delivering top-notch customer service will be instrumental in maintaining our reputation for excellence and driving customer loyalty.
Duties:
- Entering data
- Splitting and labeling loan packages
- Ordering verifications of income
- Verifying Social Security Numbers
- Indexing of loan conditions
- Ordering and uploading documents.
- Loan verification.
- Submitting summary report reviews
- Reviewing state and federal compliance
- Handling inbound and outbound calls
Qualifications:
- Associates or Bachelor’s Degree or equivalent
- Comfortable with technology (experience using dual monitors)
- Process oriented.
- Comfortable talking with clients over the phone.
- Ability to multitask and adapt to change.
- Positive attitude and willingness to learn.
- Strong attention to detail
- Experience in a professional or office setting.
We offer competitive compensation and benefits packages, including medical/dental/vision insurance, paid time off, and opportunities for career growth. If you are a motivated individual with a passion for client services, we encourage you to apply.
Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are essential for success in this role.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Physical setting:
- Office
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
Work Location: In person
Read more about Dexter...
Are you a Dexter, MI resident looking for an exciting career opportunity in customer service? Look no further! We are currently hiring for a Customer Service position in Dexter and believe that this opportunity is perfect for you. Here's why: First and foremost, working in customer service in Dexter allows you to serve and support the local community. As a resident, you already have a deep understanding and appreciation for the unique needs and values of Dexter residents. By working in customer service within your own community, you have the opportunity to provide exceptional service to your neighbors, friends, and fellow Dexter residents. This not only fosters a strong sense of fulfillment but also helps to build and strengthen the close-knit community bonds that Dexter is known for. Additionally, working in customer service in Dexter offers excellent growth and career advancement opportunities. Dexter is a thriving community, with a diverse range of businesses and industries. By starting your customer service career in Dexter, you have the chance to develop valuable skills and experience that can open doors to future career paths within the town. Whether you aspire to move up the ranks within customer service or explore other fields, the opportunities for growth are abundant in Dexter. Furthermore, Dexter offers a high quality of life that is hard to beat. With its picturesque natural surroundings, vibrant downtown area, and excellent schools, Dexter is an ideal place to live and work. By working in customer service in Dexter, you can enjoy the convenience of a short commute, allowing you to spend more time with your loved ones and engage in the numerous recreational activities that Dexter has to offer. In conclusion, if you are a Dexter, MI resident seeking a rewarding career in customer service, this opportunity is tailor-made for you. By serving your community, enjoying growth prospects, and embracing the high quality of life that Dexter offers, this position promises to be a perfect fit. Don't miss out on the chance to work in a role that combines your passion for customer service with your love for Dexter. Apply today and embark on a fulfilling career journey in your own backyard.